How to Successfully Implement WMS — Part 4: Evolution

Published May 14, 2024 – 15 min read
By Federica Stufano, Simon Tunstall, Rishabh Narang

After WMS go-live, some organizations struggle with effectively transferring insights acquired during implementation to the broader business. This research provides supply chain technology leaders best practices for ensuring a smooth transition and maximizing the potential of the WMS technology.  

We believe that this final Gartner® report lays out the key steps to ensuring a successful post go-live, while unlocking your solution’s value and maximizing the organization’s return on investment.   

Key findings 

• The time right after a warehouse management system (WMS) implementation go-live phase can become operationally challenging because of how necessary changes can destabilize the organization. 

• Without the right methodology, it can be challenging for supply chain technology leaders to prove that the business value coming from implementing the WMS has been maximized. 

• Despite establishing continuous improvement strategies to centrally oversee WMS sustainment and improvement opportunities, some companies have lax adherence to governance protocols. This leads to diminishing interest and insufficient prioritization for adopting future enhancements. 

Get your complimentary copy of the Gartner Report: Successfully Implement WMS — Part 4: Execution. It’s available for one month and its benefits could last the lifetime of your organization.