Confidence in Every Case: Why Supply Chain ROI Alone Won't Make Point-of-Use Stick
Wednesday, November 4, 2026
1 - 2 p.m. Eastern; noon - 1 p.m. Central; 10 - 11 a.m. Pacific
Most point-of-use projects get approved on supply chain’s numbers, then quietly stall in the OR because clinicians never fully trust the system. The business case wasn’t wrong. It just missed that supply chain and the OR have to say yes to the same project, for very different reasons.
Stephanie Mittler and Pete Sosenko will share what Mercy has learned from expanding point of use across a large, complex health system: what’s worked, what’s still being refined and how they brought clinical, supply chain and finance teams together. Dr. Alex Mitchell, a practicing general surgeon and founder of Translate Health, will explain what builds a surgeon’s confidence in a new system, what erodes it fast and why neither shows up in the ROI model. Join us to learn what it takes to earn confidence in every case, not just approval for the project.
Attendees will learn to:
- Identify the clinical adoption of failure points that stall financially sound point-of-use business cases after they have been approved.
- Describe a change management approach for building clinician trust during a multi-site point-of-use rollout.
- Apply three questions to test whether a point-of-use business case satisfies both Finance and the OR.
- Evaluate one design that meets supply chain's need for defensible data and the OR's need for confidence in every case at the same time, rather than in sequence.
Meet the speakers
Stephanie Mittler, RN, BSN, CNOR
Director of Integrated Performance Solutions and Business Optimization
Mercy
Stephanie Mittler, RN, BSN, CNOR
Director of Integrated Performance Solutions and Business Optimization
Mercy
Stephanie Mittler, RN, BSN, CNOR, is Director of Business Optimization and Integrated Performance Solutions at Mercy. She brings a background in business and supply chain management alongside extensive clinical experience as a registered nurse and certified operating room professional. Stephanie has helped open several ambulatory surgery centers and hospital facilities and has worked as a professional healthcare consultant specializing in operating room supply chain. Her experience uniquely bridges clinical operations, healthcare supply chain and business optimization.
Pete Sosenko
Vice President Supply Chain
Mercy
Pete Sosenko
Vice President Supply Chain
Mercy
Pete Sosenko is Vice President of Supply Chain at Mercy. He brings more than 37 years of supply chain experience, with an extensive operations background spanning healthcare, pharmaceutical, manufacturing and transportation. Pete has held leadership roles across supply chain, procurement, strategic sourcing, operations, quality and inventory control. His experience uniquely bridges supply chain strategy and operational leadership, with a focus on building integrated supply chain programs that support healthcare organizations and the communities they serve.
Alex D. Mitchell, MD, FRCSC
Founder & CEO
Translate Health Inc.
Alex D. Mitchell, MD, FRCSC
Founder & CEO
Translate Health Inc.
Dr. Alex Mitchell is the CEO and founder of Translate Health, a strategic advisory firm helping healthcare systems and industry navigate complexity to deliver better outcomes. An experienced surgeon and entrepreneur, Alex is a recognized leader in health system transformation and infrastructure delivery.
Ryan Rotar
Vice-President of Healthcare Market Strategy
Tecsys
Ryan Rotar
Vice-President of Healthcare Market Strategy
Tecsys
Tecsys’ vice president of healthcare market strategy, Ryan Rotar is a multifaceted health care veteran who has spent 25 years leading, developing and optimizing end-to-end supply chain operations. Ryan most recently served as the system director of ERP solutions leading HR, finance and supply chain application teams for UNC Health in North Carolina. Prior to that role, Ryan led supply chain operations as the healthcare system executive director. Ryan held positions as surgical tech and radiology systems administrator before finding his passion for supply chain innovation, advanced distribution strategies, business process redesign and staff mentorship.