Sources:

  • Taylor, Lauren, Chris Biggs, Ben Eppler, Henry Fovargue and Gaby Barrios. How Retailers Can Capture $5 Trillion of Shifting Demand. Boston Consulting Group. August 31, 2020.
  • Perez, Sarah. COVID-19 pandemic accelerated shift to e-commerce by 5 years, new report says. TechCrunch. August 24, 2020.
  • Retailers need to reorganize like a 21st century business. RetailWire. July 27, 2020.
  • 88% Of Consumers Will Pay For Same-Day Delivery. Retail Touchpoints. 2019.
  • Omnichannel Retail in 2017: What Brands Need to Know and Modern Consumer Shopping Habits. Big Commerce. 2017.
  • Cheris, Aaron, Darrell Rigby, Suzanne Tager and Jared Lapin. Can Retail Supply Chains Fulfill Shoppers’ Holiday Wishes? Bain & Company. December 5, 2019.
  • Kammerer, William, Siddarth Chinnareddy, Kevin Mahoney and Deborah Neff. The last mile: Enabling last mile through speed and flexibility upstream. Deloitte. 2020.

Dark Stores Infographic