Retail Returns Management Strategy Guide

As e-commerce continues to grow as a percentage of total retail sales, retailers will increasingly be faced with the challenge of managing e-commerce returns. According to NRF, online sales accounted for $1.050 trillion of total U.S. retail sales last year. Approximately $218 billion of online purchases were returned, with $23.2 billion (10.6%) deemed fraudulent.

Access this strategy guide to learn how to mitigate risks and costs associated with product returns with the use of the right technology.


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