Cross-channel Fulfillment Strategies Lead to Seamless Customer Experiences

In the wake of COVID-19, as order volumes spike, customers’ delivery expectations continue to tighten — leading many retailers to expand their fulfillment networks to better respond to those demands. Adopting modern technologies like distributed order management and micro-warehouse solutions are vital, but must be interwoven with a retailer’s culture of innovation and adaptability.

Find out how retailers can be successful by building a fulfillment and delivery solution that can flex and adapt while remaining hyper-efficient in this Digital Commerce 360 interview with Peter Brereton, president and CEO of Tecsys.